Privacy Policy

Closet Claire

Information on the Processing of Personal Data

We value your visit to our website and your interest in Closet Claire. Protecting your personal information is very important to us. This Privacy Policy explains how we collect, process, and safeguard your data when you use our website.

Personal data refers to any information that can directly or indirectly identify you as an individual.

1. Data Controller

The party responsible for data processing on this website under applicable data protection laws, including the General Data Protection Regulation (GDPR), is:

Closet Claire
Email: info@closetclaire.com

The data controller determines the purposes and means of processing personal data.

2. Website Security

To ensure the security of your data and protect sensitive information, this website uses SSL/TLS encryption. You can recognize a secure connection by “https://” in the browser address bar and the lock icon.

We do not use automated decision-making or profiling that has legal or similarly significant effects on users.

3. Data Collected When Visiting Our Website

When you access our website for informational purposes only, we automatically collect technical data transmitted by your browser. This may include:

  • Visited pages
  • Date and time of access
  • Amount of data transferred
  • Referring website
  • Browser type and version
  • Operating system
  • IP address (anonymized where applicable)

This data is processed based on our legitimate interest in ensuring the stability, security, and proper functioning of our website. It is not used to personally identify visitors unless required in cases of suspected misuse.

4. Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. Cookies are small text files stored on your device.

Some cookies are temporary and are deleted after your session ends. Others remain stored to recognize your device during future visits.

Cookies may store technical data such as browser type, usage behavior, and approximate location. Persistent cookies are automatically removed after a defined period.

We use cookies for essential website functions such as shopping cart features and site performance. Where cookies process personal data, this is based on either contractual necessity or our legitimate interest in providing a smooth user experience.

Third-party services may also place cookies on your device. Where applicable, you will be informed of this.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

On your first visit, you may be asked to consent to non-essential cookies via a cookie banner. You can update your preferences at any time.

5. Contacting Us

If you contact us via email or contact form, we process the personal data you provide solely to respond to your inquiry.

This processing is based on our legitimate interest in communication. If your inquiry is related to a purchase or contract, processing is carried out for contract fulfillment purposes.

Your data will be deleted once your inquiry has been resolved, unless legal retention requirements apply.

6. Customer Accounts and Order Processing

When you create a customer account or place an order, we collect the personal data necessary to process and fulfill your purchase.

You may request deletion of your customer account at any time. After completion of the contract or deletion request, data will only be retained where legally required.

7. Email Marketing

Newsletter Subscription
If you subscribe to our newsletter, we will send updates, offers, and product information via email. Subscription requires explicit consent via a double opt-in process.

We store your email address, IP address, and subscription timestamp to verify consent and prevent misuse.

You may unsubscribe at any time using the link in our emails or by contacting us at info@closetclaire.com. After unsubscribing, your data will be removed unless legal retention applies.

Marketing Emails for Existing Customers
If you have made a purchase, we may send emails about similar products based on legitimate interest. You may opt out at any time.

8. Order Processing and Payment

To process your order, necessary personal data is shared with shipping providers and payment processors.

Payments may be handled via providers such as PayPal or Klarna. Data is shared only as required to complete transactions.

These providers may perform fraud prevention or credit checks where applicable. Their own privacy policies apply.

9. Review Requests

With your consent, we may send a one-time email inviting you to leave a review. You may withdraw consent at any time.

10. Social Media

Our website may include social media links. These do not automatically connect you to external platforms.

A connection is only established when you click a social media button, subject to the platform’s privacy policy.

11. Analytics and Advertising

We may use tools such as Google Analytics, Google Ads, and Meta Pixel to improve performance and marketing.

IP anonymization is used where possible. Data is processed based on consent or legitimate interest.

You can opt out of tracking via browser settings or provider tools.

12. Remarketing

We may use remarketing technologies to show relevant ads across platforms based on cookies.

You can disable personalized advertising through browser or ad settings.

13. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent
  • File a complaint with a supervisory authority

If you object to marketing use, we will stop processing your data for that purpose.

14. Data Retention

We retain personal data only as long as necessary for legal, contractual, or operational purposes. After that, data is securely deleted.

15. Contact

Closet Claire
Email: info@closetclaire.com